Is process getting you down?
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Who hasn’t had to wait for a loan approval or a university registration to go through? If a process takes too long, you’re going to “vote with your feet.”
In this episode of Computer Science Spotlight, IBM computer scientist Joel Branch talks about the work that he and his colleagues are doing on a project called Transaction Process Monitor, or TRPM, that will help companies troubleshoot transaction glitches within hours or days instead of weeks -- or years.
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Series producer: Barbara Finkelstein
Music: Kevin MacLeod
Last updated on November 14, 2008