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| IBM researcher | University researchers |
| Vinayaka Pandit Sameep Mehta | N. Viswanadham S. Kameshwaran |
Strong interaction networks improve service delivery. IBM computer scientist Vinayaka Pandit talks about the interaction networks that can make or break a service business.
Series producer: Barbara Finkelstein
Music: Kevin MacLeod
Last updated on October 7, 2008