- Jennifer Lai, Nicole Yankelovich, Clare-Marie Karat (Invited), “Conversational Speech Interfaces and Technologies” , in The Handbook of Human Computer Interaction, Second Edition, Sears, A., Jacko, J. (Editors) LEA, to appear 2006
- Paula Bach, Jennifer Lai, Usability and Learning in a Speech-Enabled Reading Tutor: A Field Study to appear in Proceedings of Human Factors in Computing Systems CHI 2006
- Jennifer Lai, Stella Mitchell, Christopher Pavlovski, Examining Modality Usage in a Conversational Multimodal Application for Mobile e-Mail Access, Submitted International Journal of Speech Recognition, November 2005
- Kwan Min Lee, Jennifer Lai; Speech vs. Touch: A Comparative Study of the Use of Speech and DTMF Keypad for Navigation, International Journal of Human Computer Interaction IJHCI, Vol. 19, No. 3, 2005
- Jennifer Lai, Nicole Yankelovich, Speech Interface Design, The Encyclopedia of Language and Linguistics, 2nd Edition, Elsevier, November 2005
- Sameer Patil, Jennifer Lai; Who Gets to Know What When: Configuring Privacy Permissions in an Awareness Application, Proceedings of the ACM Conference on Human Factors in Computing Systems, CHI 2005
- Christopher Pavlovski, Jennifer Lai, Stella Mitchell; Etiology of User Experience with Natural Language Speech; in Proceedings of the International Conference on Spoken Language Processing, ICSLP 2004
- James Fogarty, Scott Hudson, Jennifer Lai, Examining the Robustness of Sensor-Based Statistical Models of Human Interruptibility ; Proceedings of the ACM Conference on Human Factors in Computing Systems, CHI 2004
- Jennifer Lai, Facilitating Mobile Communication with Multimodal Access to Email Messages on a Cell Phone , in Proceedings of the ACM Conference on Human Factors in Computing Systems, CHI 2004
- Jennifer Lai, Sachiko Yoshihama, Thomas Bridgman, Mark Podlaseck, Paul Chou, Danny Wong, “MyTeam: Availability Awareness through the Use of Sensor Data” In Conference Proceedings Interact ‘03
- Li Gong, Jennifer Lai, “To Mix or not to Mix Synthetic Speech and Human Speech? Contrasting Impact on Objective User Performance versus Subjective Self-Perception and Attitude” , International Journal of Speech Technology, April 2003
- Jennifer Lai, Stella Mitchell, Marisa Viveros, David Wood, Kwan Lee, “Ubiquitous Access to Unified Messaging: A Study of Usability and the Limits of Pervasive Computing” , International Journal of HCI, Special Issue on IBM and HCI, September 2002
- Jennifer Lai, Anthony Levas, Claudio Pinhanez, Paul Chou, Marisa Viveros, “BlueSpace: Personalized Workspace through Awareness and Adaptability”, International Journal of Human Computer Studies, December 2002
- Jennifer Lai, Nicole Yankelovich, (Invited) “Conversational Speech Interfaces” ”, in The Handbook of Human Computer Interaction, Sears, A., Jacko, J. (Editors) LEA, New Jersey - 2002
- Jennifer Lai, Kwan Lee, “Voice vs. Finger: A Comparative Study of the Use of Speech or Telephone Keypad for Navigation” in Proceedings of the International Conference on Spoken Language Processing, ICSLP 2002, September, Colorado
- Chou, P., Gruteser, M., Lai, J., Levas, A., McFaddin, S., Pinhanez, C., et al. "BlueSpace: Creating a Personalized and Context Aware Workspace". IBM Research Report, RC-22281, December, 2001.
- Jennifer Lai, Savitha Srinivasan (Invited Paper) “Designed for Enablement or Disabled by Design? Choosing the Path to Effective Speech Application Design” , in Usability Evaluation and Interface Design, Smith, M., Salvendy, G, Harris, D., Koubek, R. (Editors) LEA August 2001
- Jennifer Lai, Marisa Viveros, David Wood, Jung-Mu Tang, “Facilitating Knowledge Access and Creation in the Field” , in Proceedings of KM 2001: IBM Technical Academy Conference on Knowledge Management, April 2001
- Jennifer Lai (Invited Paper) “When Computers Speak, Hear and Understand” , Special Issue of Communications of the ACM: The Next 1000 Years. March 2001, Vol. 44, Number 3
- Jennifer Lai, Karen Cheng, Omer Tsimhoni, Paul Green, “On the Road and on the Web? Comprehension of Synthetic and Human Speech while Driving” , in Conference Proceedings of Human Factors in Computing Systems ACM CHI 2001, Seattle.
- Li Gong, Jennifer Lai, “Shall we Mix Synthetic Speech and Human Speech? The Impact on Users’ Task Performance and Attitude” , in Conference Proceedings of Human Factors in Computing Systems ACM CHI 2001, Seattle.
- Omer Tshimhoni, Paul Green, Jennifer Lai, “Listening to Natural and Synthesized Speech while Driving: Effects on User Performance” , International Journal of Speech Technology, pp 155 – 169, June 2001, Volume 4, Number 2
- Jennifer Lai, David Wood, Michael Considine “The Effect of Task Conditions on the Comprehensibility of Synthetic Speech” , in Conference Proceedings of Human Factors in Computing Systems CHI 2000, The Hague.
- Jennifer Lai, “Comprehension of Longer Messages with Synthetic Speech” in Conference Proceedings AVIOS May, 2000
- Jennifer Lai (Invited Paper) “Using Speech Technologies for Efficient Mobile E-mail Retrieval” in Conference Proceedings of Mobile Handset UI Design, September 2000, London
- Jennifer Lai, “What’s so Special about Speech Anyway?” Communications of the ACM, September 2000, Volume 43, Number 9
- Jennifer Lai, Omer Tsimhoni, Paul Green, “Comprehension of Synthesized Speech while Driving and in the Lab” Proceedings of International Conference on Spoken Language Processing, ICSLP ‘2000, October, Beijing
- John Karat, Jennifer Lai, Catalina Danis, Catherine Wolfe, , “Speech User Interface Evolution” in Human Factors and Voice Interactive Systems, Daryle Gardner-Bonneau (Editor) Kluwer Academic Publishers, Norwell, MA – 1999
- Jennifer Lai, John Vergo, “MedSpeak: Report Creation with Continuous Speech Recognition”, in Conference Proceedings of Human Factors in Computing Systems, ACM CHI 1997
- Bahl, L., Balakrishnan, S., Franz, M., Gopalakrishnan, P., Lai, J., Nahamoo, D., Picheny, M., Roukos, S., Sedivy, J., “Performance of the IBM Large Vocabulary Continuous Speech Recognition System on the ARPA Wall Street Journal Task”, ICASSP 1995
- Peter Brown, Stephen dellaPietra, Vincent dellaPietra, Peter deSouza, Jennifer Lai, Robert Mercer, “An Estimate of the Upper Bound of the Entropy of English” Computational Linguistics, 1992, Volume 18, pp. 31- 40
- Peter Brown, Jennifer Lai, Robert Mercer, “Aligning Sentences in Parallel Corpora” Conference Proceedings, 29th annual meeting of the Association for Computational Linguistics, ACL 1991
- Peter Brown, Vincent dellaPietra, Peter deSouza, Jennifer Lai, Robert Mercer, “Class-based n-gram Models of Natural Language”, Proceedings of the IBM Natural Language ITL, pp. 283-298, March 1990