About me
Research Staff Member
Research lab: Watson Research Center (Hawthorne)
Research interests:
Service Science, Interactive Spaces, Ubiquitous Computing, HCI, Computer Theater, Computer Vision, AI.
Short bio:
Claudio Pinhanez is a computer scientist, a service scientist, and a media artist. He has been a research scientist at the IBM Thomas J. Watson Research Center since 1999, where he currently conducts research on Service Science (theory, tools, methodology, and applications); and in Ubiquitous Computing and advanced computer interfaces. He is currently assigned to IBM Brazil. His currently work focus on service design and engineering, applying service theory concepts to human-computer interfaces, notably in the context of technical help; and on establishing a better theoretical framework to differentiate services from manufacturing. He is also part of the worldwide effort to establish Service Science as an academic discipline, under the IBM SSME (Service Science, Management, and Engineering) initiative. Claudio has done extensive work in human-computer interfaces and ubiquitous computing, especially as part of the Everywhere Interactive Displays project, a novel interactive projection technology that is being used to create new services and experiences in retail environments. Claudio was born in Brazil, where he received a Bachelor’s degree in Mathematics and a M.Sc. in Computer Science from the University of São Paulo. He obtained his Ph.D. in Media Arts and Sciences in 1999 from the MIT Media Laboratory where he conducted research on computer vision and artificial intelligence, and created and produced computerized theater performances. Claudio has also been a visiting researcher at ATR Laboratories (Kyoto, Japan, 1996) and at Sony Computer Science Laboratory (Tokyo, Japan, 1998). Claudio has more than 90 international publications, including 3 best paper awards, and many patents in the US, Japan, and EU. In 2003 he received the award o Most Promising Scientist with a Graduate Degree from Hispanic Engineers National Achievement Awards Conference (HENAAC). Claudio’s interactive art installations having being shown, among other places, at the NCC ITT museum in Tokyo, Japan.
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Last updated 26 May 2009