Research
- Speech and Speaker Recognition
- Telephony Speech Recognition
- Embedded Speech Recognition (Car/Handheld/Cell-phone)
- Broadcast News Transcription
- Speaker Identification/Verification
- Signal Processing
- Wavelets and Filter Banks
- Digital Filter Design
- Statistical Learning
- Generative Models: Gaussian Mixtures and Covariance Modeling
- Discriminative Models: Support Vector Machines, Logistic Regression, etc.
- Discriminative Features with Generative Models: GMMs with SVM-based non-linear features
- Discriminant Models as Specialists in a Generative Modeling Framework
- Contact Center
- Multichannel Interaction
- Self-service
- Agent Performance and Training
- Contact Analytics