Workforce Research

Workforce research at IBM is focused on developing analytics and creating innovative technologies to enable more effective management of human capital, for IBM and its clients.
The ability to manage skills and resources more effectively and efficiently is a critical driver of profitability, productivity, growth and client satisfaction for many organizations. With rapidly changing business conditions, demographic changes, growing labor costs, emergence of new markets and the creation of the global economy, organizations are beginning to invest in workforce analytics as a major competitive differentiator, and are looking for novel solutions to help optimize their workforce to yield greater business value.

Our work spans diverse areas including: representing employees’ skills and work requirements, capturing and forecasting the demand for human resources, staffing projects/engagements in optimal way, determining optimal allocation of people to opportunities, shift scheduling, optimizing human resource planning and management, predicting longer-term workforce trends, understanding and quantifying the implication of workforce-related decisions to business objectives, to managing knowledge and locating expertise in distributed environments.

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Last updated 6 Mar 2009