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Our e-business research covers a broad technological spectrum, ranging from security and software to physics and Web technology. It's based on the idea that e-business is about using technology to streamline entire business models, decreasing costs and increasing efficiency. e-business establishes closer, more responsive relationships with customers, suppliers and partners.
We also study the underlying technology and business concerns related to e-commerce with a goal of developing long-term replicable commerce solutions. We explore developing economic trends and emerging technologies to better understand the technical, business and social processes that are shaping the future of the electronic marketplace.
Featured concepts:
The rise of e-business
It's here, it's growing fast, and new IBM technology will make it easier than ever. (January 1999)
Driving e-business
IBM Global Services -- the company's fastest-growing division -- is developing state-of-the-art technology with Research to enable client firms to thrive online.The automated help desk,How ebusinesses run, theory meets practice, Knowledge portals. (December 1999)
A penny earned
With a system called Micro Payments, e-business goes where credit cards fear to tread. (April 1999)
A human touch for e-commerce
Customers doing business over the Web can now securely access expert help using a single phone connection for both speaking and sharing a browser window. (July 1998)
Using our business strengths
Nick Donofrio, senior vice president for technology and manufacturing, shares his views on research priorities, winning in the marketplace and competing for talent. (January 1998)
Bickering, bidding and brokering
Researchers at IBM's Institute of Advanced Commerce are testng the dynamics of a future information marketplace where a billion digital agents transact business. (January 1998)
Where research meets the market
IBM's Industry Solutions Laboratories bring together customers and researchers in a unique and effective way. (July 1997)
Commerce in cyberspace
Products and technologies devised by IBM researchers make it possible to conduct traditional and entirely new forms of business securely over the Internet. (April 1997)
Decision support trims costs for a paper
How A-teams - an artificial intelligence technique - are achieving significant annual savings for a paper company. (April 1996)
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