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Services now account for a large portion of IBM's business and the United States economy; it is also playing a role in transforming the economies of developing nations and emerging growth markets. Its growing importance has led IBM to develop a new research focus area: services research. We will study the science underlying services to create a new generation of innovative tools and solutions to benefit our company, our clients and the world.
Featured concepts:
Services speakers take center stage
The ODIS Services Research Seminar Series showcases technical work inside and outside of IBM (April 2008)
Services speakers take center stage
The ODIS Services Research Seminar Series showcases technical work inside and outside of IBM (September 2007)
Fetch!
Dogear retrieves information through social bookmarks for corporations (June 2006)
Here's to your health
Open standards-based IHII could revolutionize medical care (December 2006)
Highway to health
IBM’s India Research Lab helps put the country’s healthcare system in the fast lane (April 2006)
Hey baby!
Baby names, visualization and social data analysis (September 2005)
Layered Complexity
Complexity chokes organizations (May 2005)
Diffused Complexity
Are costs being reduced, or just hidden? (March 2005)
Chosen Complexity
Is the company choosing clarity or complexity? (March 2005)
It's Who You Know
Inside social network analysis (July 2005)
The many facets of complexity
A new Think Research series uncovers the causes of needless complexity and provides solutions (November 2004)
Right versus right
Aligning business practices for success (June 2004)
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