Exploiting technology

A large Asian financial institiution
An Asian financial services powerhouse looks to IBM for an information management solution designed to help enhance customer care and track business trends and opportunities.

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A major communications company
Seeking to improve network reliability, a growing communications company engaged IBM to asses its strained infrastructure and offer studied recommendations about a common Session Internet Protocol infrastructure to help support future growth, reduce capital requirements and enhance resiliency.

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A major electronics manufacturer
A major electronics manufacturer realigns its R&D activities to respond to market demands and encourage innovation.

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A major financial services company
A major US financial services company sought information on how to integrate natural language processing technologies into its business operations to gain a competitive advantage.

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A major Pacific Rim online gambling enterprise
A major Pacific Rim online gaming enterprise learns how to optimize its resource utilization to lower bandwidth demand while not compromising performance.

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Mitsukoshi
Recognizing the need to enhance Web site accessibility to reach a broader consumer base, Mitsukoshi engaged IBM to assess the Web site, develop an accessibility guideline, and redesign its summer gift promotion Web site. The solution provided consumers with better access to Mitsukoshi's products and services, which the company anticipates will ultimately help boost online sales.

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Multinational Pharmaceutical Company
Pharmaceutical client seeks assistance in prioritizing its nanotechnology R&D strategy.

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National Cancer Center in Japan
An IT-driven approach to capturing patient information, charting treatment and controlling costs

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The City of Stockholm
IBM optical character recognition (OCR) technology enhances the accuracy of vehicle identification in the road-use charging system developed by IBM Global Business Services for the City of Stockholm.

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Exploiting technology
IBM has a history of helping clients to exploit technology for business benefit. It was among the first companies to recognize the profound business implications of the Internet and related technologies - a recognition embodied in the term e-business - and in the seven years since, IBM has been hard at work on its own transformation as well as that of multitudes of clients.

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IBM Customer Equity & Lifetime Management (CELM)
Large companies may not be able to recognize every customer by sight, but the IBM Customer Equity & Lifetime Management solution (CELM) can help them identify their most valuable customers and cater to their long-term needs. This new on demand solution can help reduce marketing costs, increase sales revenues, sharpen accuracy rates for predicting customer value, and improve customer experience and satisfaction.

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Improving Operational Efficiency
To survive in the current competitive environment, companies must improve the efficiency of their operations and reduce costs.

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Integrated Systems Design
From sophisticated aerospace innovations to playful features in children’s toys, embedded software is emerging as a key ingredient to competitive success. While companies struggle to differentiate themselves and their offerings with such innovations as safety features on an automobile’s dashboard or digital photo capabilities on a cell phone, they also must breathe new life into their development processes. IBM takes an innovative approach to helping streamline and simplify the complex design and development processes involved in creating embedded software.

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Model Driven Business Transformation
A national retail chain improves consistency and reliability in its inventory flow forecasts through formal operation modeling developed using the IBM Model Driven Business Transformation micropractice.

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SPARCLE
IBM's SPARCLE policy management tool is helping organizations create, implement and monitor policies that protect personal identifiable information.

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IBM mobile health toolkit – mobile health monitoring
The IBM mobile health toolkit was developed by IBM Research labs to track vital health signs, helping to limit a patient’s health risk, reduce the number of clinical visits and enhance the effectiveness of pharmaceutical field tests.

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Secure Trade Lane for worldwide goods exchange
IBM Research’s Secure Trade Lane solution concept helps facilitate a more secure exchange of container-based goods shipped worldwide.

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Text and data analytics—sharpening the focus on intangible assets
Text and data analytics help enable fast, automated extraction of data about intangible assets, allowing financial analysts to deliver greater value to organizations and individual investors.

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Dagan Gilat
In today's hotly competitive global market, Haifa Research Lab senior manager Dagan Gilat is working on cutting edge technologies to help transform business processes and create new business strategy models.

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Information on demand
IBM's Information on Demand solutions help businesses leverage their information assets to better compete in a global market environment.

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Innovation in identity verification
IBM's groundbreaking work in biometrics, cryptography, workflow management and smart cards has produced a Secure ID solution for governments and businesses around the world.

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Joe Jasinksi
In an era when healthcare systems are under pressure around the world, IBM Healthcare and Life Sciences Program Director Joe Jasinski is helping the medical community transform the practice and delivery of healthcare through the help of IT solutions.

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Michael Osborne
Operating in an environment that increasingly relies on technology to ensure secure identity verification and authentication, research staff member Michael Osborne is helping develop Secure ID solutions that address governments' and businesses' safety concerns while protecting personal privacy.

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Olaf Zimmermann
As more companies move toward Web-based services as a way to improve customer service and business operations, research staff member and executive IT architect Olaf Zimmermann is lending his expertise to architectural decision modeling and SOA and Web services design.

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Telecommunications
IBM Research telecommunications technology advances pave the way toward improved customer management and innovative services.

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Telemedicine
Hospitals and governments turn to IBM industry partners for telemedicine solutions to improve healthcare and control costs.

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Tyrone Grandison
The rapid expansion of the Internet has accelerated the move toward the digitization of a vast trove of personal information and IBM data disclosure manager Tyrone Grandison is helping devise new technologies to protect that data from unauthorized access.

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Wenjun Yin
In an era when location can dictate the success or failure of retail ventures, Wenjun Yin is helping clients use technology to find the right location with the right mix of merchandise for the right customer.

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