Exploiting technology

Solving complex business issues today

 

SNOW: Supply-chain Network Optimization Workbench    
SNOW: Supply-chain Network Optimization Workbench
The IBM Supply-chain Network Optimization Workbench (SNOW) helps companies streamline operations.
   

Case studies

A large Asian financial institiution

An Asian financial services powerhouse looks to IBM for an information management solution designed to help enhance customer care and track business trends and opportunities.

A large third-party logistics company

The IBM Supply-chain Network Optimization Workbench (SNOW) helps a third-party logistics company streamline its networks.

A major communications company

Seeking to improve network reliability, a growing communications company engaged IBM to asses its strained infrastructure and offer studied recommendations about a common Session Internet Protocol infrastructure to help support future growth, reduce capital requirements and enhance resiliency.

A major electronics manufacturer

A major electronics manufacturer realigns its R&D activities to respond to market demands and encourage innovation.

A major financial services company

A major US financial services company sought information on how to integrate natural language processing technologies into its business operations to gain a competitive advantage.

A major international food company

A major international food company uses advanced analytics technology to monitor and protect its brand.

A major Pacific Rim online gaming enterprise

A major Pacific Rim online gaming enterprise learns how to optimize its resource utilization to lower bandwidth demand while not compromising performance.

Mitsukoshi

Recognizing the need to enhance Web site accessibility to reach a broader consumer base, Mitsukoshi engaged IBM to assess the Web site, develop an accessibility guideline, and redesign its summer gift promotion Web site. The solution provided consumers with better access to Mitsukoshi's products and services, which the company anticipates will ultimately help boost online sales.

Multinational Pharmaceutical Company

Pharmaceutical client seeks assistance in prioritizing its nanotechnology R&D strategy.

National Cancer Center in Japan

An IT-driven approach to capturing patient information, charting treatment and controlling costs

The City of Stockholm

IBM optical character recognition (OCR) technology enhances the accuracy of vehicle identification in the road-use charging system developed by IBM Global Business Services for the City of Stockholm.

Tough problems solved

Exploiting technology

IBM has a history of helping clients to exploit technology for business benefit. It was among the first companies to recognize the profound business implications of the Internet and related technologies - a recognition embodied in the term e-business - and in the seven years since, IBM has been hard at work on its own transformation as well as that of multitudes of clients.

IBM Customer Equity & Lifetime Management (CELM)

Large companies may not be able to recognize every customer by sight, but the IBM Customer Equity & Lifetime Management solution (CELM) can help them identify their most valuable customers and cater to their long-term needs. This new on demand solution can help reduce marketing costs, increase sales revenues, sharpen accuracy rates for predicting customer value, and improve customer experience and satisfaction.

Improving Operational Efficiency

To survive in the current competitive environment, companies must improve the efficiency of their operations and reduce costs.

Integrated Systems Design

From sophisticated aerospace innovations to playful features in children’s toys, embedded software is emerging as a key ingredient to competitive success. While companies struggle to differentiate themselves and their offerings with such innovations as safety features on an automobile’s dashboard or digital photo capabilities on a cell phone, they also must breathe new life into their development processes. IBM takes an innovative approach to helping streamline and simplify the complex design and development processes involved in creating embedded software.

Model Driven Business Transformation

A national retail chain improves consistency and reliability in its inventory flow forecasts through formal operation modeling developed using the IBM Model Driven Business Transformation micropractice.

SPARCLE

IBM's SPARCLE policy management tool is helping organizations create, implement and monitor policies that protect personal identifiable information.

On the drawing board

IBM mobile health toolkit – mobile health monitoring

The IBM mobile health toolkit was developed by IBM Research labs to track vital health signs, helping to limit a patient’s health risk, reduce the number of clinical visits and enhance the effectiveness of pharmaceutical field tests.

Secure Trade Lane for worldwide goods exchange

IBM Research’s Secure Trade Lane solution concept helps facilitate a more secure exchange of container-based goods shipped worldwide.

Other

Chidanand Apte

Chid Apte uses his expertise in advanced analytics techniques to help clients extract business intelligence from mountains of data.

Dagan Gilat

In today's hotly competitive global market, Haifa Research Lab senior manager Dagan Gilat is working on cutting edge technologies to help transform business processes and create new business strategy models.

Information on demand

IBM's Information on Demand solutions help businesses leverage their information assets to better compete in a global market environment.

Innovation in identity verification

IBM's groundbreaking work in biometrics, cryptography, workflow management and smart cards has produced a Secure ID solution for governments and businesses around the world.

Joe Jasinksi

In an era when healthcare systems are under pressure around the world, IBM Healthcare and Life Sciences Program Director Joe Jasinski is helping the medical community transform the practice and delivery of healthcare through the help of IT solutions.

Michael Osborne

Operating in an environment that increasingly relies on technology to ensure secure identity verification and authentication, research staff member Michael Osborne is helping develop Secure ID solutions that address governments' and businesses' safety concerns while protecting personal privacy.

Mobile Web applications

IBM takes the lead in Mobile Web Research Activity to develop applications for consumers and businesses.

Olaf Zimmermann

As more companies move toward Web-based services as a way to improve customer service and business operations, research staff member and executive IT architect Olaf Zimmermann is lending his expertise to architectural decision modeling and SOA and Web services design.

Smart Supply Chains

IBM helps clients take the lead in building a smarter supply chain

Smart Supply Chain: Increasing efficiency and reducing risk

Helping clients streamline supply chain operations and reduce risk

Smart Supply Chain: Increasing supply chain visibility and sustainability

Helping clients improve visibility and sustainability in supply chain operations

Telecommunications

IBM Research telecommunications technology advances pave the way toward improved customer management and innovative services.

Telemedicine

Hospitals and governments turn to IBM industry partners for telemedicine solutions to improve healthcare and control costs.

Transportation Logistics

Advances in analytics technology from IBM Research pave the way toward improved transportation logistics.

Tyrone Grandison

The rapid expansion of the Internet has accelerated the move toward the digitization of a vast trove of personal information and IBM data disclosure manager Tyrone Grandison is helping devise new technologies to protect that data from unauthorized access.

Wenjun Yin

In an era when location can dictate the success or failure of retail ventures, Wenjun Yin is helping clients use technology to find the right location with the right mix of merchandise for the right customer.

Exploiting technology

Exploiting technology

IBM Research Services helps companies exploit technology as a source of competitive advantage.


More on the issue

IBM On Demand Overview

On demand business allows companies to lower costs, increase revenue and respond quickly to current industry pressures.


Related research

Autonomic Computing

Access to data from multiple, distributed sources, in addition to traditional centralized storage devices will allow users to transparently access information when and where they need it.