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SNOW: Supply-chain Network Optimization Workbench
The IBM Supply-chain Network Optimization Workbench (SNOW) helps companies streamline operations.
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A military logistics organization
A government organization responsible for researching, developing and testing modern logistics technologies and business practices obtains a future assessment of technology trends to help enhance supply-chain processes and prioritize IT investments over time.
European driver licensing agency
A European driver licensing agency turns to IBM to design and help implement its next-generation driving license production operations.
Federal Wildland Fire Management Agencies
IBM develops a multi-objective-based optimization model to improve strategic budgeting estimates for multi-agency group
GILFAM
The government agency responsible for automating the land registry for the Alsace and Moselle regions of France hired IBM to design a system to automate its more than 100-year-old paper-based system. With land titles available to the public online, the agency can save citizens, notaries and corporation’s time and money conducting business, but it also needed a way to maintain the authenticity of online land transactions. So IBM developed a security-rich electronic signature process to validate the transactions.
Swiss Post
Recognizing the need to optimize its automated coding process, Swiss Post engaged IBM to develop system enhancements that significantly improved its parcel sorting. The solution increased accuracy and speed of address recognition, resulting in more efficient, cost-effective parcel handling.
The City of Stockholm
IBM optical character recognition (OCR) technology enhances the accuracy of vehicle identification in the road-use charging system developed by IBM Global Business Services for the City of Stockholm.
Collaborative care solution: advanced analytics lead to smarter healthcare
IBM is helping healthcare providers improve patient care through advanced health analytics
DISH (Distributed Information Services Hub)
IBM devises a Distributed Information Services Hub to help alleviate information overload in emergency response and military crisis situations.
Easy Web Browsing for low-vision users
Easy Web Browsing technology developed by the IBM Research lab in Tokyo magnifies selected sentences and reads them aloud so that people with low vision can access Web sites without having to purchase and install a special product. The technology is available to users on demand once it has been installed by the Web site owner and is designed so that it can be easily updated as newer versions become available. Users who want to enlarge the font or use other features like setting color preferences activate the Easy Web Browsing technology if they choose to.
Exploiting technology
IBM has a history of helping clients to exploit technology for business benefit. It was among the first companies to recognize the profound business implications of the Internet and related technologies - a recognition embodied in the term e-business - and in the seven years since, IBM has been hard at work on its own transformation as well as that of multitudes of clients.
Many Eyes
IBM’s Many Eyes visualization technology is allowing users to visualize the information contained in complex datasets for improved business planning.
SPARCLE
IBM's SPARCLE policy management tool is helping organizations create, implement and monitor policies that protect personal identifiable information.
Working smarter through improved system performance
IBM is helping clients realize the value of their IT investments by boosting OS performance.
Innovation management services
Innovation management services help businesses introduce new strategies for targeted growth.
Mote Runner
IBM is helping organizations work “smarter” through wireless sensor network deployment
Secure Trade Lane for worldwide goods exchange
IBM Research’s Secure Trade Lane solution concept helps facilitate a more secure exchange of container-based goods shipped worldwide.
Service Center Dialog Manager
IBM’s conversational expert system helps improve call center efficiency
Social network analytics and business optimization (SNO)
In a corporate environment where informal social networks often dictate how work is accomplished, IBM's social network optimization tool can assist businesses in optimizing knowledge sharing among employees.
Transactional multi-site Grids
Grid computing is already successfully being used for scientific applications that require large amounts of processing power as well as computationally intensive financial applications, such as portfolio optimization and risk analysis. Applying that processing power to everyday transactions and core business processes is the next step. Learn how IBM Research is working on many of the key technologies needed to make transactional, multi-site Grids a reality.
Web-enabled Integrated Aftermarket Services
Aftermarket parts management involves a number of critical processes that often span multiple organizations and geographies in order to deliver a part to a customer on time. Seeing an opportunity to bring significant value to the challenge of aftermarket parts management, several IBM divisions are collaborating to develop an integrated aftermarket parts solution.
Business optimization
IBM is helping companies stay one step ahead of the competition by using advanced analytics to derive valuable business intelligence from complex data.
Changrui Ren
Changrui Ren is working to develop process-centric supply chain transformation tools.
Chidanand Apte
Chid Apte uses his expertise in advanced analytics techniques to help clients extract business intelligence from mountains of data.
Contact Center of the Future
Smart companies are investing in their contact center operations to strengthen customer relationships, while at the same time using automation technologies to streamline operations.
Dagan Gilat
In today's hotly competitive global market, Haifa Research Lab senior manager Dagan Gilat is working on cutting edge technologies to help transform business processes and create new business strategy models.
David Cohn
David Cohn is leading the effort to help local governments improve services through cloud computing.
IBM Research Services and the government industry
IBM Research Services helps government organizations by enabling them to implement customer-centric strategies, improve internal operations and broaden information sharing.
More on the industry
Fusing business and technology decisions: A market perspective of government trends and issues
Across government segments and jurisdictions, leaders face imposing challenges, which must be understood in order to make appropriate technology decisions and best serve the citizens.
Related research
Data Mining: Digging for data
A variety of data mining techniques, recently combined in a series of new products and services, enables companies to make maximum use of information that they collect.