Government Industry

A military logistics organization
A government organization responsible for researching, developing and testing modern logistics technologies and business practices obtains a future assessment of technology trends to help enhance supply-chain processes and prioritize IT investments over time.

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Federal Wildland Fire Management Agencies
The Office of Management and Budget (OMB) wanted a system that was consistent among all Federal Wildland Fire Management Agencies so that it could produce more comprehensive budgets for fire management. Working with government and university researchers, IBM Research developed a model that considers various factors that affect fire growth and containment. Optimization techniques allow the system to identify the most effective initial attack organizations for a range of budget levels.

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GILFAM
The government agency responsible for automating the land registry for the Alsace and Moselle regions of France hired IBM to design a system to automate its more than 100-year-old paper-based system. With land titles available to the public online, the agency can save citizens, notaries and corporation’s time and money conducting business, but it also needed a way to maintain the authenticity of online land transactions. So IBM developed a security-rich electronic signature process to validate the transactions.

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Swiss Post
Recognizing the need to optimize its automated coding process, Swiss Post engaged IBM to develop system enhancements that significantly improved its parcel sorting. The solution increased accuracy and speed of address recognition, resulting in more efficient, cost-effective parcel handling.

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The City of Stockholm
IBM optical character recognition (OCR) technology enhances the accuracy of vehicle identification in the road-use charging system developed by IBM Global Business Services for the City of Stockholm.

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Easy Web Browsing for low-vision users
Easy Web Browsing technology developed by the IBM Research lab in Tokyo magnifies selected sentences and reads them aloud so that people with low vision can access Web sites without having to purchase and install a special product. The technology is available to users on demand once it has been installed by the Web site owner and is designed so that it can be easily updated as newer versions become available. Users who want to enlarge the font or use other features like setting color preferences activate the Easy Web Browsing technology if they choose to.

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Exploiting technology
IBM has a history of helping clients to exploit technology for business benefit. It was among the first companies to recognize the profound business implications of the Internet and related technologies - a recognition embodied in the term e-business - and in the seven years since, IBM has been hard at work on its own transformation as well as that of multitudes of clients.

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SPARCLE
IBM's SPARCLE policy management tool is helping organizations create, implement and monitor policies that protect personal identifiable information.

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Innovation management services
Innovation management services help businesses introduce new strategies for targeted growth.

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Secure Trade Lane for worldwide goods exchange
IBM Research’s Secure Trade Lane solution concept helps facilitate a more secure exchange of container-based goods shipped worldwide.

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Social network analytics and business optimization (SNO)
In a corporate environment where informal social networks often dictate how work is accomplished, IBM's social network optimization tool can assist businesses in optimizing knowledge sharing among employees.

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Transactional multi-site Grids
Grid computing is already successfully being used for scientific applications that require large amounts of processing power as well as computationally intensive financial applications, such as portfolio optimization and risk analysis. Applying that processing power to everyday transactions and core business processes is the next step. Learn how IBM Research is working on many of the key technologies needed to make transactional, multi-site Grids a reality.

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Web-enabled Integrated Aftermarket Services
Aftermarket parts management involves a number of critical processes that often span multiple organizations and geographies in order to deliver a part to a customer on time. Seeing an opportunity to bring significant value to the challenge of aftermarket parts management, several IBM divisions are collaborating to develop an integrated aftermarket parts solution.

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Business optimization
IBM is helping companies stay one step ahead of the competition by using advanced analytics to derive valuable business intelligence from complex data.

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Changrui Ren
Changrui Ren is working to develop process-centric supply chain transformation tools.

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Contact Center of the Future
Smart companies are investing in their contact center operations to strengthen customer relationships, while at the same time using automation technologies to streamline operations.

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Dagan Gilat
In today's hotly competitive global market, Haifa Research Lab senior manager Dagan Gilat is working on cutting edge technologies to help transform business processes and create new business strategy models.

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Impact of Future Technology
IBM's IoFT solution helps businesses better prepare for disruptive change, and more clearly understand how political and economic events and scientific breakthroughs can affect their organizations.

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Information on demand
IBM's Information on Demand solutions help businesses leverage their information assets to better compete in a global market environment.

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Innovation in identity verification
IBM's groundbreaking work in biometrics, cryptography, workflow management and smart cards has produced a Secure ID solution for governments and businesses around the world.

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Michael Osborne
Operating in an environment that increasingly relies on technology to ensure secure identity verification and authentication, research staff member Michael Osborne is helping develop Secure ID solutions that address governments' and businesses' safety concerns while protecting personal privacy.

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Olaf Zimmermann
As more companies move toward Web-based services as a way to improve customer service and business operations, research staff member and executive IT architect Olaf Zimmermann is lending his expertise to architectural decision modeling and SOA and Web services design.

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Sheng Lu
With network performance a key component of successful e-commerce businesses, HiPODS engineer Sheng Lu is helping develop network performance analysis tools that can pinpoint problems that hamper Web operations and slow down network performance.

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Wenjun Yin
In an era when location can dictate the success or failure of retail ventures, Wenjun Yin is helping clients use technology to find the right location with the right mix of merchandise for the right customer.

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Workforce Analytics
Efficient workforce management is a key strategy in streamlining operations and reducing costs in a highly competitive global market.

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Xing Fang
With user experience a prime differentiator for e-commerce businesses, HiPODS engineer Xing Fang is helping develop performance improvement methodologies that can be shared across industries and platforms.

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