Case studies
A major communications companySeeking to improve network reliability, a growing communications company engaged IBM to asses its strained infrastructure and offer studied recommendations about a common Session Internet Protocol infrastructure to help support future growth, reduce capital requirements and enhance resiliency.
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A major financial services companyA major US financial services company sought information on how to integrate natural language processing technologies into its business operations to gain a competitive advantage.
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A major healthcare insurance companyThis solution applied the tools and methods of IBM’s Model-Driven Business Transformation capability to the needs of a major insurance company. IBM developed new models and linkages that helped enhance the company’s ability to monitor its business processes and make modifications in response to changes in the external environment.
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A major Pacific Rim online gambling enterpriseA major Pacific Rim online gaming enterprise learns how to optimize its resource utilization to lower bandwidth demand while not compromising performance.
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A major pharmaceutical companyThe IBM Business Insights Workbench (BIW) helped a major pharmaceutical company search vast amounts of both structured and unstructured information in public data information, then analyzed that data to help the company develop greater clarity and insights about its competitive landscape.
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A major steel manufacturerA steel manufacturer was dealing with a changing business environment and needed to cut costs and be more efficient to stay competitive. Learn how IBM helped the manufacturer optimize four production areas and achieve efficiency gains and cost reductions.
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Bayer HealthCare Research This collaborative research project was designed to help Bayer tackle challenges that face decision makers in pharmaceutical research facilities and, indeed, across industries: streamlining activities among key players – in this case, biologists and chemists, as well as specialized research facilities, such as high-throughput screening laboratories.
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Multinational Pharmaceutical CompanyPharmaceutical client seeks assistance in prioritizing its nanotechnology R&D strategy.
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National Cancer Center in JapanAn IT-driven approach to capturing patient information, charting treatment and controlling costs
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NIBCONIBCO looked to IBM for ways to streamline its inventory control process without a significant integration effort in deploying a new standalone system and to better meet customer needs, The solution – natively integrated to NIBCO’s existing solutions – not only helped reduce inventory levels and save time and money, it also capitalized on the company’s previous technology investment.
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Shanghai Mobile Communications CorporationShanghai Mobile Communications is a subsidiary of China Mobile Communications Corporation, which is one of the best-known mobile operators in China. In 2003, Shanghai Mobile Communications
had about seven million customers. IBM Global Business Services, in partnership with IBM Research, helped the company develop a wireless experience center to showcase new services to customers.
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Zhe Jiang Mobile Communications CorporationA subsidiary of one of the world’s largest mobile telecommunications operators. Zhe Jiang Mobile Communications (ZMCC) recently worked with On Demand Innovation Services (ODIS) to enhance employee collaboration and knowledge sharing.
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Tough problems solved
Business Practices AlignmentIBM Business Practices Alignment method uses innovative research-based techniques to give businesses a systemic – tangible – way to address corporate culture challenges.
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Dynamic Inventory Optimization SystemODIS takes a closer look at improving inventory control to help companies better calculate future needs – and eliminate unnecessary and costly stockpiling. Some clients have already reduced safety stock requirements by as much as 40 percent.
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Inventory optimization with SAP NetWeaver Business IntelligenceSupply chain design and optimization can be a cost-efficient way to add value across an enterprise, and IBM has developed a solution that can help trim costs, improve customer service and boost cash flow.
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Model Driven Business TransformationA national retail chain improves consistency and reliability in its inventory flow forecasts through formal operation modeling developed using the IBM Model Driven Business Transformation micropractice.
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Pharmaceutical production refactoring toolIBM scientists, business consultants and software specialists have developed a new tool that applies scientific and systems-based approaches to help manage complexities and reduce risks in pharmaceutical production.
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Social network analysisSocial network analysis is a set of survey methods and statistics that reveal the hidden connections between people and provides a useful tool for understanding how these connections develop over time and their impact on employee productivity and job satisfaction.
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SPARCLEIBM's SPARCLE policy management tool is helping organizations create, implement and monitor policies that protect personal identifiable information.
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On the drawing board
Hippocratic database technologyThe rapid expansion of the Internet has accelerated the move toward the digitization of a vast trove of personal information and a growing body of regulations aimed at protecting that information from unauthorized access. To help healthcare providers, businesses and government agencies comply with these regulations, IBM's Hippocratic database technology offers an approach that supports automatic enforcement of privacy policies.
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IBM mobile health toolkit – mobile health monitoringThe IBM mobile health toolkit was developed by IBM Research labs to track vital health signs, helping to limit a patient’s health risk, reduce the number of clinical visits and enhance the effectiveness of pharmaceutical field tests.
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Social network analytics and business optimization (SNO)In a corporate environment where informal social networks often dictate how work is accomplished, IBM's social network optimization tool can assist businesses in optimizing knowledge sharing among employees.
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Transactional multi-site GridsGrid computing is already successfully being used for scientific applications that require large amounts of processing power as well as computationally intensive financial applications, such as portfolio optimization and risk analysis. Applying that processing power to everyday transactions and core business processes is the next step. Learn how IBM Research is working on many of the key technologies needed to make transactional, multi-site Grids a reality.
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Web-enabled Integrated Aftermarket ServicesAftermarket parts management involves a number of critical processes that often span multiple organizations and geographies in order to deliver a part to a customer on time. Seeing an opportunity to bring significant value to the challenge of aftermarket parts management, several IBM divisions are collaborating to develop an integrated aftermarket parts solution.
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Other
Business optimizationIBM is helping companies stay one step ahead of the competition by using advanced analytics to derive valuable business intelligence from complex data.
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Changrui RenChangrui Ren is working to develop process-centric supply chain transformation tools.
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Contact Center of the FutureSmart companies are investing in their contact center operations to strengthen customer relationships, while at the same time using automation technologies to streamline operations.
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Dagan GilatIn today's hotly competitive global market, Haifa Research Lab senior manager Dagan Gilat is working on cutting edge technologies to help transform business processes and create new business strategy models.
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Impact of Future TechnologyIBM's IoFT solution helps businesses better prepare for disruptive change, and more clearly understand how political and economic events and scientific breakthroughs can affect their organizations.
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Information on demandIBM's Information on Demand solutions help businesses leverage their information assets to better compete in a global market environment.
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Joe JasinksiIn an era when healthcare systems are under pressure around the world, IBM Healthcare and Life Sciences Program Director Joe Jasinski is helping the medical community transform the practice and delivery of healthcare through the help of IT solutions.
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Olaf ZimmermannAs more companies move toward Web-based services as a way to improve customer service and business operations, research staff member and executive IT architect Olaf Zimmermann is lending his expertise to architectural decision modeling and SOA and Web services design.
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Sheng LuWith network performance a key component of successful e-commerce businesses, HiPODS engineer Sheng Lu is helping develop network performance analysis tools that can pinpoint problems that hamper Web operations and slow down network performance.
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TelecommunicationsIBM Research telecommunications technology advances pave the way toward improved customer management and innovative services.
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TelemedicineHospitals and governments turn to IBM industry partners for telemedicine solutions to improve healthcare and control costs.
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Tyrone GrandisonThe rapid expansion of the Internet has accelerated the move toward the digitization of a vast trove of personal information and IBM data disclosure manager Tyrone Grandison is helping devise new technologies to protect that data from unauthorized access.
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Wenjun YinIn an era when location can dictate the success or failure of retail ventures, Wenjun Yin is helping clients use technology to find the right location with the right mix of merchandise for the right customer.
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Workforce AnalyticsEfficient workforce management is a key strategy in streamlining operations and reducing costs in a highly competitive global market.
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Xing FangWith user experience a prime differentiator for e-commerce businesses, HiPODS engineer Xing Fang is helping develop performance improvement methodologies that can be shared across industries and platforms.
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