A foreign mobile communications provider
IBM leverages its expertise in advanced analytics and business intelligence to help a large mobile telco reduce customer churn and improve brand loyalty.
A major communications company
Seeking to improve network reliability, a growing communications company engaged IBM to asses its strained infrastructure and offer studied recommendations about a common Session Internet Protocol infrastructure to help support future growth, reduce capital requirements and enhance resiliency.
A major financial services company
A major US financial services company sought information on how to integrate natural language processing technologies into its business operations to gain a competitive advantage.
A major healthcare insurance company
This solution applied the tools and methods of IBM’s Model-Driven Business Transformation capability to the needs of a major insurance company. IBM developed new models and linkages that helped enhance the company’s ability to monitor its business processes and make modifications in response to changes in the external environment.
A major international food company
A major international food company uses advanced analytics technology to monitor and protect its brand.
A major Pacific Rim online gaming enterprise
A major Pacific Rim online gaming enterprise learns how to optimize its resource utilization to lower bandwidth demand while not compromising performance.
A major pharmaceutical company
The IBM Business Insights Workbench (BIW) helped a major pharmaceutical company search vast amounts of both structured and unstructured information in public data information, then analyzed that data to help the company develop greater clarity and insights about its competitive landscape.
A major steel manufacturer
A steel manufacturer was dealing with a changing business environment and needed to cut costs and be more efficient to stay competitive. Learn how IBM helped the manufacturer optimize four production areas and achieve efficiency gains and cost reductions.
Bayer HealthCare Research
This collaborative research project was designed to help Bayer tackle challenges that face decision makers in pharmaceutical research facilities and, indeed, across industries: streamlining activities among key players – in this case, biologists and chemists, as well as specialized research facilities, such as high-throughput screening laboratories.
Multinational Pharmaceutical Company
Pharmaceutical client seeks assistance in prioritizing its nanotechnology R&D strategy.
National Cancer Center in Japan
An IT-driven approach to capturing patient information, charting treatment and controlling costs
NIBCO
NIBCO looked to IBM for ways to streamline its inventory control process without a significant integration effort in deploying a new standalone system and to better meet customer needs, The solution – natively integrated to NIBCO’s existing solutions – not only helped reduce inventory levels and save time and money, it also capitalized on the company’s previous technology investment.
Shanghai Mobile Communications Corporation
Shanghai Mobile Communications is a subsidiary of China Mobile Communications Corporation, which is one of the best-known mobile operators in China. In 2003, Shanghai Mobile Communications had about seven million customers. IBM Global Business Services, in partnership with IBM Research, helped the company develop a wireless experience center to showcase new services to customers.
Zhe Jiang Mobile Communications Corporation
A subsidiary of one of the world’s largest mobile telecommunications operators. Zhe Jiang Mobile Communications (ZMCC) recently worked with IBM Research Services to enhance employee collaboration and knowledge sharing.
Business Practices Alignment
IBM Business Practices Alignment method uses innovative research-based techniques to give businesses a systemic – tangible – way to address corporate culture challenges.
Dynamic Inventory Optimization System
IBM Research Services takes a closer look at improving inventory control to help companies better calculate future needs – and eliminate unnecessary and costly stockpiling. Some clients have already reduced safety stock requirements by as much as 40 percent.
Inventory optimization with SAP NetWeaver Business Intelligence
Supply chain design and optimization can be a cost-efficient way to add value across an enterprise, and IBM has developed a solution that can help trim costs, improve customer service and boost cash flow.
Many Eyes
IBM’s Many Eyes visualization technology is allowing users to visualize the information contained in complex datasets for improved business planning.
Model Driven Business Transformation
A national retail chain improves consistency and reliability in its inventory flow forecasts through formal operation modeling developed using the IBM Model Driven Business Transformation micropractice.
Pharmaceutical production refactoring tool
IBM scientists, business consultants and software specialists have developed a new tool that applies scientific and systems-based approaches to help manage complexities and reduce risks in pharmaceutical production.
Social network analysis
Social network analysis is a set of survey methods and statistics that reveal the hidden connections between people and provides a useful tool for understanding how these connections develop over time and their impact on employee productivity and job satisfaction.
SPARCLE
IBM's SPARCLE policy management tool is helping organizations create, implement and monitor policies that protect personal identifiable information.
Hippocratic database technology
The rapid expansion of the Internet has accelerated the move toward the digitization of a vast trove of personal information and a growing body of regulations aimed at protecting that information from unauthorized access. To help healthcare providers, businesses and government agencies comply with these regulations, IBM's Hippocratic database technology offers an approach that supports automatic enforcement of privacy policies.
IBM mobile health toolkit – mobile health monitoring
The IBM mobile health toolkit was developed by IBM Research labs to track vital health signs, helping to limit a patient’s health risk, reduce the number of clinical visits and enhance the effectiveness of pharmaceutical field tests.
Social network analytics and business optimization (SNO)
In a corporate environment where informal social networks often dictate how work is accomplished, IBM's social network optimization tool can assist businesses in optimizing knowledge sharing among employees.
Transactional multi-site Grids
Grid computing is already successfully being used for scientific applications that require large amounts of processing power as well as computationally intensive financial applications, such as portfolio optimization and risk analysis. Applying that processing power to everyday transactions and core business processes is the next step. Learn how IBM Research is working on many of the key technologies needed to make transactional, multi-site Grids a reality.
Web-enabled Integrated Aftermarket Services
Aftermarket parts management involves a number of critical processes that often span multiple organizations and geographies in order to deliver a part to a customer on time. Seeing an opportunity to bring significant value to the challenge of aftermarket parts management, several IBM divisions are collaborating to develop an integrated aftermarket parts solution.
Business optimization
IBM is helping companies stay one step ahead of the competition by using advanced analytics to derive valuable business intelligence from complex data.
Changrui Ren
Changrui Ren is working to develop process-centric supply chain transformation tools.
Chidanand Apte
Chid Apte uses his expertise in advanced analytics techniques to help clients extract business intelligence from mountains of data.
Contact Center of the Future
Smart companies are investing in their contact center operations to strengthen customer relationships, while at the same time using automation technologies to streamline operations.
Dagan Gilat
In today's hotly competitive global market, Haifa Research Lab senior manager Dagan Gilat is working on cutting edge technologies to help transform business processes and create new business strategy models.
Impact of Future Technology
IBM's IoFT solution helps businesses better prepare for disruptive change, and more clearly understand how political and economic events and scientific breakthroughs can affect their organizations.
Information on demand
IBM's Information on Demand solutions help businesses leverage their information assets to better compete in a global market environment.
Joe Jasinksi
In an era when healthcare systems are under pressure around the world, IBM Healthcare and Life Sciences Program Director Joe Jasinski is helping the medical community transform the practice and delivery of healthcare through the help of IT solutions.
Olaf Zimmermann
As more companies move toward Web-based services as a way to improve customer service and business operations, research staff member and executive IT architect Olaf Zimmermann is lending his expertise to architectural decision modeling and SOA and Web services design.
Sheng Lu
With network performance a key component of successful e-commerce businesses, HiPODS engineer Sheng Lu is helping develop network performance analysis tools that can pinpoint problems that hamper Web operations and slow down network performance.
Smart Supply Chains
IBM helps clients take the lead in building a smarter supply chain
Smart Supply Chain: Increasing efficiency and reducing risk
Helping clients streamline supply chain operations and reduce risk
Smart Supply Chain: Increasing supply chain visibility and sustainability
Helping clients improve visibility and sustainability in supply chain operations
Telecommunications
IBM Research telecommunications technology advances pave the way toward improved customer management and innovative services.
Telemedicine
Hospitals and governments turn to IBM industry partners for telemedicine solutions to improve healthcare and control costs.
Tyrone Grandison
The rapid expansion of the Internet has accelerated the move toward the digitization of a vast trove of personal information and IBM data disclosure manager Tyrone Grandison is helping devise new technologies to protect that data from unauthorized access.
Wenjun Yin
In an era when location can dictate the success or failure of retail ventures, Wenjun Yin is helping clients use technology to find the right location with the right mix of merchandise for the right customer.
Workforce Analytics
Efficient workforce management is a key strategy in streamlining operations and reducing costs in a highly competitive global market.
Xing Fang
With user experience a prime differentiator for e-commerce businesses, HiPODS engineer Xing Fang is helping develop performance improvement methodologies that can be shared across industries and platforms.


