Senior manager, business transformation & optimization In today's hotly competitive global market, one way for companies to differentiate themselves is by employing cutting edge technologies to help transform business processes and create new business strategy models. Using technology tools such as model driven technologies, mathematical optimization, stochastic modeling and analysis, simulation and complex scheduling, businesses can fine-tune their processes to help improve efficiency and streamline operations.
At IBM's Haifa Research Lab, senior manager Dagan Gilat oversees the development of mathematical optimization solutions and business transformation methods and technologies for Haifa's Business Transformation and Optimization area. Building on his expertise in information systems and operations research, Dagan's tenure at IBM includes managing the Haifa Lab's business optimization department, as well as serving as a research staff member of the active technologies group, where he focused on event-based solutions and architectures. Before joining IBM in 2001, Dagan worked on several information systems and operation research projects, including developing e-commerce systems and electronic archives, as well as a simulation system for training hospital staff in mass casualty situations.
"I got involved in this area after I graduated," says Dagan. "I'm interested in applying business transformation & optimization concepts and technologies across different domains, such as model driven business transformation methods, workforce management, and large-scale container logistics optimization. Business transformation and optimization is not limited to a particular industry. In fact, we find new uses for existing technologies, algorithms and methods, and extend them to new domains."
Dagan especially appreciates the opportunity to work with IBM Global Business Services (GBS) industry consultants, and their clients through development and application of cutting edge technologies and strategies. "The globalization of IBM and its GBS business creates a demand for finding new ways to increase efficiency and streamline operations of large-scale business networks," says Dagan, noting that while his methodologies have focused on workforce management and shipping container logistics, the practice of business transformation and optimization can apply to a wide range of industries. "IBM is developing the full spectrum of business transformation and optimization applications across industries, including large and global enterprises. At the same time, we are using these state-of-the-art technology tools in collaboration with academia, GBS subject matter experts, clients and IBM Business Partners. In the future, businesses can use these methods to help respond in near-real-time to market and environmental changes and adjust their operations accordingly. The result will be a significant improvement in day-to-day operations, as well as long-term planning."
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